Weather Policy
New England weather turns on a dime, and Candlewood Lake is no different. Here's how we handle rain, wind, and storms, and how weather rescheduling works, so a cloudy forecast never costs you a great day on the water.
When weather affects your session.
Safety first, always. A little rain won't stop us, but lightning will.
Our weather & rescheduling terms
We evaluated conditions the night before or the morning of each session and made the call as early as possible. This policy is kept for reference from our operating years., Insert the full, final weather policy here. Spell out what conditions trigger a delay or cancellation (wind, thunderstorms, lightning, unsafe chop), who makes the call and when, how weather reschedules and credits are handled, and whether light rain proceeds as normal. Do not publish this page until this section reflects the exact live policy.
Light rain & clouds
Clouds and light rain never cancelled a session on their own. Some of the best water on Candlewood happens on quiet, overcast days when the lake is empty., Note that sessions typically run in light rain or overcast conditions, and what to expect.
Storms & lightning
Severe weather cancelled the session with a 100% refund (minus fees). If a session had to end early, the unused portion was refunded., Explain that thunderstorms and lightning mean we come off the water immediately, and how the session is made up.
Who decides, and when
Every captain was certified in Safe Boating, First Aid, and CPR, and had sole discretion to pause or cancel a session if conditions turned unsafe., Explain that the captain makes the final call based on live conditions, and how and when guests are notified.
Rescheduling & credits
If we call a session for weather, you're never penalized, we'll reschedule or credit it. See the cancellation policy for full terms.
Watching a shaky forecast before your session? Reach out and we'll give you our honest read on the day. Get in touch →
